FAQs

YOU’VE GOT QUESTIONS - WE’VE GOT ANSWERS

Q. DO YOU USE YOUR OWN INSURANCE VERIFICATION TEMPLATE OR CAN YOU USE OURS?

Ans. We are comfortable with any of the templates that the dental office provides. We can also create one as per office requirements.

Q. HOW FAR DO YOU VERIFY OUR SCHEDULES?

Ans. For larger practices, we verify a week in advance and for small and mid-size practices, we verify 3 days in advance. Depending on the office's requirement, we also customized the days.

Q. HOW LONG HAVE YOU BEEN IN THE BUSINESS?

Ans. 7 years running.

Q. DO YOU ALSO HANDLE EMERGENCY PATIENTS/RUSH VERIFICATION?

Ans. Yes, we do.

Q. DO YOU CHARGE EXTRA OR ADDITIONAL FOR EMERGENCY PATIENTS?

Ans. No, we have one common flat price/per pay for verification.

Q. ARE THERE ANY HIDDEN CHARGES FOR THE PROCESS?

Ans. No, hidden charges

Q. DO YOU VERIFY HMO PATIENTS?

Ans. Yes, we do.

Q. DO YOU GO FOR FIXED CONTRACTS?

Ans. Our contracts are flexible.

Q. WHICH PRACTICE MANAGEMENT SOFTWARE ARE YOU VERSED WITH?

Ans. We are well versed with Open Dental, Dentrix Ascend, Dentrix, Fuse Patterson, Eaglesoft, Softdent, Mogo, Denticon, and 25+ other Softwares